2 hard skills or competencies (industry competencies) for Facilities Supervisor
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and best practices for equipment maintenance.
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Level 2 Behaviors
(Light Experience)
Assists in installing equipment and identifying and repairing equipment failures.
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Level 3 Behaviors
(Moderate Experience)
Coordinates equipment maintenance, repair, and safety programs for our organization.
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Level 4 Behaviors
(Extensive Experience)
Facilitates maintenance activities to minimize equipment downtime.
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Level 5 Behaviors
(Mastery)
Establishes a regularly scheduled maintenance program for all equipment.
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Skill definition-Designing, developing, maintaining, and updating Heating, Ventilation, Air-conditioning and Cooling system.
Level 1 Behaviors
(General Familiarity)
Cites the basic installation process of HVAC systems in a commercial building.
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Level 2 Behaviors
(Light Experience)
Assists in the maintenance, repair, and replacement of HVAC systems.
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Level 3 Behaviors
(Moderate Experience)
Installs HVAC equipment in compliance with the company's established standards.
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Level 4 Behaviors
(Extensive Experience)
Directs the implementation of solutions to resolve HVAC air quality issues within industrial and commercial companies.
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Level 5 Behaviors
(Mastery)
Designs the HVAC system to meet the needs and ensure customer satisfaction.
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9 general skills or competencies (Job family competencies) for Facilities Supervisor
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Compiles a list of the key considerations and limitations of safety policies.
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Level 2 Behaviors
(Light Experience)
Follows established safety policies and procedures when handling hazardous materials.
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Level 3 Behaviors
(Moderate Experience)
Handles the execution, enactment, and tracking of each element of the safety policy and program.
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Level 4 Behaviors
(Extensive Experience)
Evaluates employees' performance to ensure they comply with established safety policies and procedures.
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Level 5 Behaviors
(Mastery)
Cultivates a compliant working environment by enforcing safety policies and procedures.
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Skill definition-Selecting, managing, and analyzing contracted services to guarantee it meets the organization's facility operations and performance goals.
Level 1 Behaviors
(General Familiarity)
Explains the importance of effective contract management in meeting Workplace Safety and Health (WSH) standards.
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Level 2 Behaviors
(Light Experience)
Assists in the development and implementation of the contractor property management plan.
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Level 3 Behaviors
(Moderate Experience)
Executes safety field audits to ensure implemented safety programs address the project needs.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the performance of contractors and provides recommendations for improvements.
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Level 5 Behaviors
(Mastery)
Designs and builds a monitoring system to evaluate and supervise contractor management processes.
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11 soft skills or competencies (core competencies) for Facilities Supervisor
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and principles of budgeting operations.
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Level 2 Behaviors
(Light Experience)
Assists in developing and improving budgeting models, plans, and strategies.
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Level 3 Behaviors
(Moderate Experience)
Compares planned budgets vs. actual expenditures, identifies, reports, and explains variances.
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Level 4 Behaviors
(Extensive Experience)
Monitors budgeting processes to ensure adherence to our organization's financial practices and standards.
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Level 5 Behaviors
(Mastery)
Establishes operating procedures to guide the consistency and repeatability of our budgeting processes.
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Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Documents best practices in planning and organizing work to address important tasks.
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Level 2 Behaviors
(Light Experience)
Discusses the positive and negative outcomes of planning and organization in the workplace.
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Level 3 Behaviors
(Moderate Experience)
Helps set up new practices to anticipate and address the needs of planning and organization initiatives.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the adoption of advanced tools to streamline the process of planning and organization.
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Level 5 Behaviors
(Mastery)
Develops best practices in planning and organizing activities to improve organizational efficiency.
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Summary of Facilities Supervisor skills and competencies
There are 2 hard skills for Facilities Supervisor, Equipment Maintenance, HVAC.
9 general skills for Facilities Supervisor, Safety Policies and Procedures, Contractor Management, Corrective Maintenance, etc.
11 soft skills for Facilities Supervisor, Budgeting, Planning and Organizing, Coordination, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Facilities Supervisor, he or she needs to be proficient in Budgeting, be proficient in Planning and Organizing, and be proficient in Coordination.